Shipping and Returns
Due to Black Friday, COVID-19 and the end-of-year period, our warehouse and carriers are extremely busy. The delivery of your package may take a little longer than expected. We apologise for any inconvenience.
Belgium and The Netherlands
- Free shipping on all orders over €39
- €4.95 shipping fee on all other orders
- Delivery time 1 working day if ordered before 10 PM
- Shipped with bpost or DPD
Other countries
| Country | Delivery Time | Shipping Rate | Free* |
| Austria | 3 days | €7.95 | > €89 |
| Croatia | 2 days | €15.95 | > €150 |
| Czech Rep. | 3 days | €7.95 | > €89 |
| Denmark | 3 days | €7.95 | > €89 |
| Finland | 1 day | €10.95 | > €120 |
| France | 3 days | €6.95 | > €69 |
| Germany | 2 days | €7.49 | > €79 |
| Greece | 3 days | €14.95 | > €140 |
| Ireland | 3 days | €8.49 | > €99 |
| Italy | 2 days | €8.49 | > €99 |
| Luxembourg | 2 days | €6.95 | > €69 |
| Poland | 3 days | €7.95 | > €89 |
| Portugal | 3 days | €8.49 | > €99 |
| Spain | 3 days | €8.49 | > €99 |
| Sweden | 1 day | €10.95 | > €120 |
| * Free shipping on orders as of this amount. | |||
Delivery times
The stated delivery times are valid for orders placed on working days before 10 pm.
Orders placed after 10 pm, on Saturday, Sunday or on a public holiday will be shipped the next working day. For UPS shipments the cut-off is 9 PM.
Delivery times are indicative and may vary in busy periods such as Black Friday and Christmas, or in case of force majeure.
Delivery to a collection point in Belgium
You can change your delivery preferences on the bpost and DPD websites so that your parcel is delivered to a collection point instead of the address you specified when ordering. For technical reasons we are currently unable to offer collection points on our webshop, but with this trick you can still have it delivered to a collection point.
Discreet packaging
The packages we send are anonymous cardboard boxes, without our logo. The label shows the address of our warehouse, without our name. Only those who open the box can see what's inside.
Returns
You have the right to withdraw from the contract within 14 calendar days without giving any reason. More information can be found here.